This unique cover, included free of charge, is provided by Pass the Phone and consists of an exclusive interpretation service with multi-lingual advisers you can contact from your mobile or landline telephone.

Pass the Phone offers:
• Instant interpretation
• English speaking call handlers
• Telephone Directory
• Assistance following an emergency or crime
• Help with lost passports, credit cards and money
• Booking service e.g. for medical appointments
• Assistance with utility companies
• Locating local tradesmen and professional services
• Information helpline
• Peace of mind

Pass the Phone’s multilingual assistants speak the language for you and are fully trained to handle any task on your behalf.

As part of your policy you are entitled to four calls to the interpretation service within a policy year, with the option to purchase more if you use all of your calls. Pass the Phone translators will notify you when you need to top up and you can top up over the phone or online.

Imagine if you were the unfortunate victim of a crime, would you know how to contact the appropriate authorities for help and be able to converse with them if they did not speak English?